Adaptive Human Capital Blog

Maher to present “Building Workforce Engagement” in NAWA Digital Transformation Masterclass: Workforce Leaders Leverage Modern Tech to Advance Customer Value.

Posted Aug 20, 2023 by Rick

Adaptive Human Capital’s President & CEO, Richard (“Rick”) Maher will be presenting at this week’s Accelerating Workforce Digital Transformation Masterclass to a group of workforce development leaders. Hosted by the National Association of State Workforce Agencies (NASWA) and their Workforce Information Technology Support Center (Workforce ITSC), the session will be held virtually on Thursday, August 28.

The Accelerating Workforce Digital Transformation Masterclass is a premier offering from Workforce ITSC. The Series assembles State Teams from around the country focused on advancing the use of modern technology to improve the efficiency of service delivery within the Nation’s workforce development system. Sponsored by NASWA and the U.S. Department of Labor’s Employment and Training Administration (USDOL-ETA), the Masterclass is a series of scheduled events that leads enrolled state teams through a process to identify a vision for change, select an area of focus to begin, and end with an action plan for execution. Importantly, the Masterclass emphasizes the critical role of leaders in building positive engagement for change within the public workforce, so Maher will focus his remarks on leading in a disruptive and digital age.

“Today’s leaders need to be more agile, innovative, and disruptive in pursuit of a next-generation response to preparing the Nation’s workforce, but they need to build a culture where their people can be that way too,” says Maher. “I’ll share our Six Traits of Agile Organizations and call on attendees to be bold in breaking through the inertia of the status quo.”

Attendees will hear Rick’s call for a new leadership “mindset” – he calls it Disruption by DesignÔ -- and explore the tools and tactics to better support themselves and others through change and uncertainty.

“We are living through a terribly disruptive time,” says Maher. “People are stressed, anxious and feeling stuck waiting for “normal” to return, but, of course, it won’t. As leaders we need to curate a culture where staff can feel safe to innovate, try new things, even to fail. The pace of change will never be this slow again, so we’re going to need to change the way we manage change in order to compete and win in a global economy and not burn our people out as we do!”

Interested parties can get more information on the Masterclass on the Workforce ITSC website.